How it works

HOW DOES IT WORK?


A NEW WAY OF MAKING APPAREL


The legacy apparel retail model is broken, and you are - quite literally - paying the price, with only 20-40% of your money being spent on the actual product:

Estimated Breakdown of £100 Spent on a Traditional Retail Product

COST APPROX. % EXPLANATION

Cost of Goods Sold (COGS)

20-40%

The actual cost of making the garment - fabric, trims, labour etc.

Customer Aquisition (CAC)

10-30%

Ads, influencers, retargeting, SEO - can be as much as £20-50 per customer!

Unsold Inventory (Overstock)

10-20%

Overproduction, warehousing, storage, write-offs.

Discounting/Sales

10-30%

Retailers bake in margin for 40-70% discount sales to shift overstock.

Logistics/Returns

5-10%

Free shipping, returns processing (returns often do not get resold) etc.

Profit Margin

5-10%

What's left over, meaning very little to invest in developing new products.


A fundamental issue is that brands continually overproduce, resulting in huge amounts of waste and substandard products.

  • An estimated 150 billion new items of clothing are produced every single year
  • Between 15 and 45 billion of those items never get sold
  • 73% of waste clothing goes to landfill and only 1% gets recycled into new clothing
  • Roughly a truckload of perfectly good but unsold 'overstocked' apparel gets destroyed EVERY SECOND


What this means for you is substandard products, because that waste has to be factored in to the manufacturing cost and retail price of each item. Every penny wasted is a penny that could have been spent on better materials and manufacturing, more innovation, increased sustainability, and a lower price.

Kostüme fixes this using a direct-to-customer (DTC) pre-order batch model, meaning that only items already sold ever get made. This simple change removes all the guesswork, stops waste before it starts, and means we can spend much more on both product development and final specification without increasing prices. In fact, in many cases our products are less expensive than similar products despite frequently scoring higher in both press and customer reviews.

The Kostüme way means:

1. No guesswork. No overstocking. No discounting.

The legacy model forces brands to not only guess demand for each new product release, but also to physically manufacture, distribute and market them well ahead of knowing the real level of customer demand. The harsh reality of this model is that an appalling amount of clothing gets destroyed each year without ever finding a buyer.

Every brand factors this (and the margin-damaging discounting that goes hand in hand with overproduction) into their plans.

2. Better products.

Our pre-order model translates directly to better products. Clear, simple, measurable.

Ask yourself is it luck that a small new independent brand can enter a fiercely technical and competitive sector and instantly set a new benchmark with a 10/10-rated bib short that Road.cc described as being 'the nicest thing I've ever put next to my skin'? This level of quality, performance and sustainability is only possible at this price point because of our pre-order model.

With the wasteful legacy model used by most brands, you are simply never buying the 'best' version that a product could be, because significant compromises are having to be made along the way. This might mean less ethical or technically proficient factories. Cheaper, more polluting fabrics. Copycat products with no investment in innovation. Excessive product flaws and failures.

Our pre-approach means that we don't have to guess how many products to make, and in which size/sex configuration. And with no overstock, we never have to discount or landfill unsold goods. The result is that we can take more risks with product innovation, spend more time testing and refining, more budget for incredible fabrics and trims, and partner with the best manufacturing partners.

3. Competitive prices.

Best of all, we can do this without charging more for our products.

Price is always a challenging conversation, because what is expensive for one person is affordable for another. Kostüme exists to make the best version of a product that it can possibly be. Could we have made our award-winning cycling shorts 20% less expensive? Of course. But they would be an 8/10 product instead of 10/10, and what would be the point of that? We'd be just another apparel brand - something the world does not really need.

If you compare our prices directly against leading legacy brands in the same category, in many cases ours are substantially less expensive despite offering what we believe is class-leading features, fabrics and sustainability. And most importantly, this is backed up by our extensive independent customer reviews.

Ask yourself this: Isn't it better to know that more of your money is being utilised to make the product better, rather than simply wasted?

4. More sustainable.

Note the word 'more'. If you see an apparel brand labelling themselves or their products as 'sustainable' then ask them to prove it. They won't, because they can't. Truly sustainable apparel doesn't exist yet, it's greenwash. However, we can at least demonstrate that our model and products are more sustainable thanks to our holistic approach. You can read more about this here.

Staying informed about upcoming releases

Unlike legacy brands our launches are not tied to seasons. We release new collections when we have something worth sharing.

The best way to ensure you never miss a release is to sign up to our newsletter and follow our Instagram and YouTube accounts. Because we aren't constantly trying to shift stock, we aren't endlessly bombarding inboxes with inane offers and content. Hopefully our mailer is one that you will actually look forward to receiving.

launching new PRODUCTS AND edits

The launch of a new product or Edit will typically be announced on the first day of the month of release, and will always go on sale at midday (UK time) on the final Friday of the month. Pre-orders close after 10 days or when they sell out, whichever comes soonest.

Each Kostüme Edit is available in strictly limited volumes of 350. When it's gone, it's gone.

When a product sells out there will be an option to join a wait list for returns, but we cannot guarantee availability after this point. Please see our FAQ to learn more about the waitlist.

Payment

All payments are taken upon placing an order, and processed securely via our third-party payment provider, Stripe.

We donate 1% of every transaction directly to Stripe Climate, which invests directly into cutting edge solutions for removing excess carbon from our atmosphere. To find out more, please click here. (Note this link opens in a new browser window and will take you to a third party website, owned and operated by an independent party.)

Manufacturing LEAD TIME

For preorders, unless otherwise stated, manufacturing typically takes between 6-8 weeks, starting from the moment the Edit closes.

With the intricacies of supply chain and manufacturing, there is always an unforeseeable risk that it may take a little longer. But it may also be shorter, and this is something we are actively working towards achieving with our partners. We are learning and refining with every drop.

TRACKING ORDER PROGRESS

Once a batch has closed to preorders it moves to our Archive page.

Here you can see the current status of the batch production, as an overlay on the respective batch.

Shipping & Returns

For shipping and returns info please visit our dedicated page here.

Contact

Hopefully the answers to most of your queries can be found here or in our detailed FAQ.

If there is a burning question on your lips about something else - maybe you want to know which chain lube we use, or who Banksy really is - feel free to drop us an email.

Please note, we are a small but highly focused team. We do our best to reply to every message as quickly as we can. If possible, please wait at least 3 working days before following up.

Ride safe. Have fun!